Data Protection Declaration
Porsche Home Charging Equipment
(Applies to Home Energy Manager, Mobile Charger Connect, Wall Charger Connect and
We, Dr. Ing. h.c. F.
If we refer to this privacy policy from external social media profiles, the following explanations only apply insofar as the processing takes place in our area of responsibility and insofar as no more specific and therefore overriding information on data protection is provided in the context of such social media profiles.
1. Responsible Person and Data Protection Officer
The responsible party for data processing within the meaning of the data protection laws is:
Dr. Ing. h.c. F.
70435 Stuttgart
Germany
Tel.: +49 (0) 711 911-0
Email: info@porsche.de
If you have any questions or suggestions relating to data protection, please feel free to contact us. Our data protection officer can be reached at:
Dr. Ing. h.c. F.
Data Protection Officer
70435 Stuttgart
Germany
Contact: https://www.porsche.com/privacy-contact/
2. Subject Matter of Data Protection
The subject matter of data protection is the protection of personal data. This includes all information relating to an identified or identifiable natural person (data subject). This includes not only information such as name, postal address, email address or telephone number, but also information that arises during your use of the
3. Purposes of and Legal Grounds for Data Processing
An overview of the purposes of and legal grounds for data processing within the scope of the
Your provision of personal data may be legally or contractually prescribed or may be required to conclude a contract. We will inform you separately if you are obliged to provide personal data and the possible conse-quences of failure to do so (e.g. loss of claims or our notification that we will not be able to provide the requested service without the provision of certain information). The use of the
3.1. Fulfilment of Contractual and Pre-contractual Obligations
We process your personal data if this is necessary for the performance of a contract to which you are a party, or for the performance of pre-contractual measures taken at your request. Data are processed on the basis of Article 6 (1) (b) GDPR. The purposes of processing include enabling the use of our specific prod-ucts and services within the scope of the
Specifically, these include the following functions:
• Transmission of technical diagnostic data for support purposes
In the event of faults in the device, the technical diagnostic data can be sent to
• Inspection and installation of software updates
In order to ensure proper functionality of the
• Link to existing
If you wish to use additional optional online services for the
• Customer identification (
• Charging statistics (does not apply to Home Energy Manager)
• Charging history information (does not apply to Home Energy Manager)
• Status (of the device and of the charging process)
• Connection status and
• Time stamp of the last connection.
3.2. Fulfilment of Legal Obligations
We also process your personal data to comply with legal obligations to which we are subject. Data is pro-cessed on the basis of Article 6 (1) (c) GDPR. The obligations may arise, for example, from commercial, tax, money laundering, financial or criminal law. The purposes of processing arise from the respective statu-tory obligation; processing generally serves the purpose of complying with state obligations with regard to monitoring and duty of disclosure.
3.3. Legitimate Interests
We also process your personal data to protect our legitimate interests or those of third parties, unless your interests, which require the protection of your personal data, take precedence. Data processing is done on the basis of Article 6 (1) (f) GDPR. Processing to safeguard legitimate interests is carried out for the follow-ing purposes or to safeguard the following interests:
• Further development of products, services and support offers, as well as other measures for managing business transactions and processes;
• Improving product quality, rectifying faults and malfunctions including by analysing vehicle data and customer feedback
When you access the
3.4. Consent
We process your personal data on the basis of your consent. Data processing is done on the basis of Arti-cle 6 (1) (a) GDPR. Your granting of consent is always for a specific purpose; the purposes of processing are determined by the content of your declaration of consent. You may revoke your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its with-drawal.
Based on your granted consent, the companies listed in the declaration of consent may use the data for the stipulated purposes, e.g. for individual customer and prospective customer support, and may contact you via the communication channels you request. We use your data in this context to offer you an inspiring brand and customer care experience with
3.5. Change of Purpose
To the extent that we process your personal data for a purpose other than that for which the data was col-lected, without your consent or a compelling legal basis, we take into account the compatibility of the origi-nal purpose and the purpose now being pursued, the nature of the personal data, the possible consequenc-es of further processing for you and the guarantees for the protection of personal data in accordance with Article 6 (4) GDPR.
4. End Device Access Permissions
Some functions of our
5. Recipients of Personal Data
Within our company, only those individuals who require your personal data for specified purposes have access to it. We will only disclose your personal data to external recipients if we have a legal authorisation to do this, or if you have consented to this. An overview of the corresponding recipients is provided below:
• Processors: Group companies or external service providers, for example in technical infrastructure and servicing, which are carefully selected and reviewed. Processors may only use the data in accordance with our instructions.
• Public bodies: Authorities and public institutions, such as tax authorities, public prosecutors or courts, to which we (are obliged to) disclose personal data, e.g. to fulfil legal obligations or to protect legitimate in-terests.
• Private bodies: Group companies,
6. Data Processing in Third Countries
If data are transmitted to bodies whose headquarters or place of data processing is not located in a mem-ber state of the European Union, another country outside of the European Union that is a signatory to the Agreement on the European Economic Area or a state for which an appropriate level of data protection has been determined through a decision of the European Commission, we will ensure before disclosure that the data transfer is covered by a legal authorisation, that there are guarantees for an adequate level of data protection with regard to the data transfer (e.g. through the agreement of contractual warranties, officially recognised regulations or binding internal data protection regulations at the recipient) or that you have given your consent to the data transfer.
Insofar as data is transferred on the basis of GDPR Article 46, 47 or 49 (1) 2, you may obtain from us a copy of the guarantees for the existence of an adequate level of data protection with regard to the data transfer or notice of the availability of a copy of the guarantees. For this purpose, please use the infor-mation under point 1.
7. Duration of Storage, Deletion
We will store your personal data, if we have legal permission to do so, only for as long as necessary to achieve the pursued purposes and/or provided you have not revoked your consent. In the event of an ob-jection to processing, we will delete your personal data, unless further processing is permitted according to the relevant legal provisions. We will also delete your personal data if we are obliged to do so for other legal reasons. Pursuant to these general principles, we will usually delete your personal information immedi-ately
• after the legal basis ceases to apply and if no other legal basis (e.g. retention periods under commercial and tax law) is applicable. If the latter is the case, we will delete the data once that other legal basis ceases to apply;
• if your personal data is no longer required for our purposes and if no other legal basis (for example, commercial and tax retention periods) applies. If the latter is the case, we will delete the data once that other legal basis ceases to apply.
8. Rights of Data Subjects
Right of access: You have the right to receive information regarding the data we have stored about you.
Right to rectification and erasure: You may demand the correction of incorrect data, and insofar as the legal requirements are met, the erasure of your data.
Restriction of processing: You may demand, provided the legal requirements are met, that we limit pro-cessing of your data.
Data portability: If you have provided us with data based on a contract or consent, you may, if the statutory requirements are met, obtain from us the data provided by you in a structured, commonly used and ma-chine-readable format, or require us to transmit it to another controller.
Objection: You have the right to object to data processing by us at any time for reasons arising from your particular situation, insofar as this is based on the safeguarding of legitimate interests. If you ex-ercise your right to object, we will cease the processing of your data unless we can – pursuant to the legal requirements – prove compelling legitimate reasons for further processing which override your rights.
Objection to direct marketing: If we process your personal data in order to carry out direct marketing, you have the right to object to the data processing by us at any time for the purpose of direct market-ing. If you exercise your right to object, we will stop the processing for such purposes.
Withdrawal of consent: If you have given your consent to process your personal data, this consent can be revoked at any time, with future effect. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Right to lodge a complaint with a supervisory authority: You may lodge a complaint with the supervisory authority if you believe that the processing of your data violates applicable law. You can contact the super-visory authorities responsible for your home or your country or to the supervisory authorities responsible for us.
Contacting us and exercising your rights: You can also contact us free of charge if you have any ques-tions about the processing of your personal data and your rights as a data subject. Please contact https://www.porsche.com/privacy-contact/ or at the postal address specified in point 1 above. When doing so, please identify yourself clearly. If you wish to withdraw your consent, you can alternatively use the method of contact that you used to grant your consent.
9. Status
The current version of this Data Protection Declaration shall apply. Status as of: 12/02/2024.
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