Porsche Assistance

Porsche Assistance provides 24-hour assistance service across the Middle East, Levant and North Africa. The objective of this programme is to ensure in the unlikely event that your Porsche is immobilised, whether at home or elsewhere, the inconvenience is minimised. The Porsche Assistance programme is part of the Porsche warranty programme. Porsche Assistance provides in some events also a replacement cars, while your Porsche is being repaired.

Porsche Roadside Assistance is available in the following countries:

• Bahrain
• Egypt
• Jordan
• Kuwait
• Lebanon
• Morocco
• Oman
• Qatar
• Saudi Arabia
• Tunisia
• United Arab Emirates

Porsche Assistance is valid for 2 years with every new car. It is also included if you have extended Porsche Approved Warranty.

Porsche Assistance benefits include*:

• 24/7, 365 days
• Roadside Assistance
• Towing to the nearest authorised dealer in case of breakdown and accident
• Flat tyre change
• Battery jump-start
• Emergency fuel delivery
• Taxi reimbursement
• Vehicle hire (if repair exceeds 48 hours)
• Lockout assistance

*Terms and conditions apply.

Starting from 01.August 2023, Porsche Assistance now offers additional new services

All BEV/PHEV vehicles purchased after 01.08.23 (all PME markets where Porsche Assistance applies)

• Customers can now enjoy HV battery insurance for up to 8 years after new car delivery. In the event of immobilisation caused by HV battery related issues, the vehicle can be towed to the nearest Porsche Service Centre.

All 718/911/BEV/PHEV purchased after 01.08.23 (only GCC)

• Customers can now enjoy tire insurance for up to 10 years after new car delivery. In the event of immobilisation caused by tire related issues, the vehicle can be towed to the nearest Porsche Service Centre.

All Porsche customers in PME region (where Porsche Assistance applies)

• Once a year, all Porsche customers, even those without Porsche warranty, are entitled to be towed to the nearest Porsche Centre in case of immobilisation due to a breakdown or accident.

If you have any questions about Porsche Assistance, your Porsche Centre will be happy to answer them at your convenience and is looking forward to your visit!

Meanwhile, you can have a closer look at the Porsche Assistance conditions below.