Porsche Help and Contact - Porsche Great Britain

Help & Contact

E-Performance

Discover more about Porsche E-Performance and Electromobility

Do you have any questions regarding Porsche E-Performance, Porsche electric models or Electromobility in general? Your Porsche Centre would be happy to help.

Please find contact details for your local Porsche Centre below, by searching using your postcode.

Find Porsche Centre

Do you require support with home and public charging, or Porsche Charging Services?

Please find contact details below for your respective country.

Great Britain:

0808 168 5219 (free of charge)
+44 20 36971995 (charges apply)

Mon-Fri: 8am-9pm
Sat/Sun: 9am-8pm

Ireland:

1800 511713 (free of charge)
+35319079840 (charges apply)

Mon-Fri: 8am-9pm
Sat/Sun: 9am-8pm

Video tutorials

Charging facilities

There are many ways to charge your Porsche, whether at home or on the road. Here’s how.

Charging functions

For optimal use of your charging times, use the timer function or create your personal charging profile.

Change the supply cable

Would you like to change your supply cable? Here’s how it works.

Install the Energy Manager

Here’s how to install your Energy Manager.

Mobile Charger Connect Web Application

You have questions about connecting with the Web Application? We will show you the first steps.

Home Energy Manager Web Application

You have questions about connecting with the Web Application? We will show you the first steps.

Here you can see a catalogue of Mobile Chargers.

Manuals.

Porsche Mobile Charger - Installation & User Manual (PDF; 4.5 MB)Porsche Mobile Charger Connect - User Manual (PDF; 7.9 MB)Porsche Home Energy Manager - Installation Manual (PDF; 13.7 MB)Porsche Home Energy Manager - User Manual (PDF; 13.2 MB)Porsche Mobile Charger Plus - Installation & User Manual (PDF; 6.1 MB)

A Porsche employee and a customer can be seen talking.

FAQs.

Do you have any questions about Porsche E-Performance? The most frequently asked questions and answers are available here, under FAQs.

A woman is sitting in front of her laptop at
her desk with her mobile phone in her hand,
the My Porsche page is open on the screens.

Software updates.

Check for current software updates using the serial number of your charging hardware.

Here, two people are seen behind a Porsche with a tablet in their hands.

Service Campaigns.

Discover if there are any current offers for your equipment using the serial number of your charging hardware.

Data Protection Declaration Porsche Home Charging Equipment

We, Dr. Ing. h.c. F. Porsche AG (hereinafter referred to as “we” or “Porsche AG”) are delighted by your interest in our home charging products (hereinafter referred to as “Porsche charging hardware”). We take the protection of your personal data and the confidential treatment of this data very seriously. Your personal data are processed only within the scope of the legal provisions of data protection law, in particular, the European Union General Data Protection Regulation (hereafter “GDPR”). This Data Protection Declaration provides information about the processing of your personal data and your rights as a data subject in connection with your use of the Porsche Digital Service Infrastructure. For information on the processing of personal data in other areas, please refer to the relevant specific data protection declaration.

Data Protection Declaration Porsche Home Charging Equipment